Frequently asked questions

  • Our ticket system is all digital. You will need your cell phone (make sure it’s charged), and provide a valid text number for your tickets. If you have limited data, please use another phone number for tickets. Or, purchase online and they will be emailed to you.

  • For your conveniences we offer online ticket sales. Click Buy Tickets on the front page of the website. We accept cash only onsite. There is an ATM available for your convenience. You may purchase tickets online using a credit or debit card.

  • Absolutely! Our attraction are all indoors.

  • No, our attractions are on the 2nd and 3rd levels and are not handicap accessible. We do a show last Sunday of October at Pine Creek Seed Farm that allow wheelchairs. All other restriction apply.

  • Yes! If you do not want to be touched, a “no touch” necklace can be purchased. Our policy is shoulders up & knees down. However on occassion you may come in contact with an actor or prop. If someone grabs you, look to the folks in your group. We do NOT allow actors to grab anyone.

  • We have no age restrictions so long as the child wants to go through on his/her own will with no one forcing them through. All kids are different. Please use appropriate judgment. You MAY NOT carry a child for safety reasons. Recomment 13 and over.

  • No pets, weapons, alcoholic beverages, costumes, cameras, handbags, vape items, lighters, or pocket knives.

  • Please note that we play on real-life situations and fears that might be offensive to some and/or might be something that has affected your life in a negative way. I would caution you that you might encounter this and please refrain from touching our scare actors & sets. Ask an actor and they will escort you out.

  • Yes, all the above. If you have any medical condition, are pregnant, etc., this attraction is not recommended for you. We will not be held responsible for injury or loss. We have the right to refuse entry to a customer.

  • It’s a walk thru attraction. We are a licensed & registered haunted attraction with the department of agriculture and inspected in accordance with the PA Bureau of Ride and Measurement Standards.

  • It depends on how fast you travel through the attraction. Enjoy it, there is lots to see!

  • Yes, please refrain from bringing any guns, knives, etc. You will be warned and asked to return it to your vehicle. Our attraction has a fully-trained security staff that keeps things running smoothly. We seldom, if ever, have a problem that actually requires security but we have it available for crowd control.

  • Yes. We do not allow smoking (including vapes), foul language, pushing, vulgar behavior, weapons of any kind, alcohol, etc. We have a list of rules that must be adhered to for your own safety. Violation of these rules will usually bring a warning and then being asked to leave without a refund.

  • Yes, we are proud to present an option to visit 1, 2, or all 3 attractions for the 2023 season!

  • No. Haunted houses are dark and everyone, especially the actors, gets adjusted to the low light. When you flash your camera, you’re not only ruining other customers’ experience, but you are hurting the actors’/customers’ eyes.

  • For media inquiries: Heather Peters | info@spookhaven.com

  • We prefer you to be at least 16 years old but some exceptions may be granted to volunteer at Spook Haven.

  • Please email us at info@spookhaven.com.

  • For your protection and the safety of others we do not allow anyone that is pregnant, assisted walking device (boot, crutches, kneeling cart, etc), any with slings or casts. Wheelchairs are permitted.

  • Short answer is no, we do not. Although we are thankful to many groups of people for different reason, we chose to make a day and discount entry to everyone equally, not singling out any groups, job titles, or volunteers.

WARNING – ENTER IF YOU DARE

READ THIS WARNING BEFORE ENTERING ANY OF THE ATTRACTIONS!

This attraction reserves the right to refuse admission to anyone. You will experience intense audio, lighting, extreme low visibility, strobe lights, fog, damp or wet conditions, moving floors, special effects, sudden actions, and an overall physically demanding environment. You should NOT ENTER this haunted house if you suffer from asthma, heart conditions, prone to seizures, physical ailments, respiratory or any type of medical problem, are pregnant or suffer from any form of mental disease including claustrophobia.

DO NOT ENTER the attraction if you are intoxicated, wearing any form of cast, medical brace, using crutches, or have any type of physical limitations. Do not enter the attraction if you are taking medication or using drugs of any type.

You will not be admitted if any of these conditions are to be noticed by our staff.

DO NOT ENTER IF YOU SUFFER FROM ASTHMA, HEART CONDITIONS, SEIZURES, OR ANY TYPE OF MENTAL, PHYSICAL, RESPIRATORY AND/OR MEDICAL PROBLEMS.

DO NOT smoke, run, eat or drink inside the attraction. Additionally there is no touching of the actors, customers, or props inside the attraction. No video or flash photography may be taken inside this attraction. You will not be admitted and asked to leave the property if any of the rules are not followed.

ENTER AT YOUR OWN RISK! THERE ARE NO REFUNDS!

Your ticket is a revocable license and may be taken and admission refused upon refund of purchase price. Holder of this ticket understands that there is inherent risk involved with attending this attraction. Holder voluntarily assumes all risks and dangers associated with participation in this attraction. In consideration and acceptance of entrance into this attraction holder agrees to release the operator, Its parent corporations, affiliates, officers, directors and employees and landlord from any liability, harm, injury or death, cost or expense whatsoever that may arise directly or indirectly, from attending this attraction or any of the attractions at this location.

Please note that all attractions are NOT handicap accessible.

It is suggested that you wear close toed shoes and clothing suitable for walking through the attractions.